This self-directed online toolkit is designed to assist archives and record-holding organisations implement a trauma-informed approach to their work and services so that all users feel safe and supported to access the records they need.

The course covers three areas:

• Key concepts and principles behind a trauma-informed approach
• Trauma-informed archival practice
• Vicarious trauma

The course includes exclusive video content, interactive quiz elements and a custom certificate delivered on completion.

By the end of this course you will be able to:

• Understand what trauma-informed practice is and why this model is useful within an archive or record-holding setting
• List and define the five principles of trauma-informed practice
• Demonstrate what your organisation can do to become more trauma-informed
• Describe specific issues to consider when implementing a trauma-informed approach within an archives setting
• Explain what vicarious trauma is and why archivists and users of archives may be affected
• Identify the symptoms of vicarious trauma, and what can be done to assist people experiencing vicarious trauma

NOTE: Estimated length to complete this course may take between 90-150 minutes.

This Trauma-Informed Approach to Managing Archives course was developed by Nicola Laurent and Kirsten Wright with assistance from Genevieve Wauchope and Dr Cate O'Neill, University of Melbourne.